Yes, in order to enable Prime Video on your device, you must be a member of Amazon Prime. Before entering the activation code, you must first join up for a membership if you don’t already have one.

To activate the channel on your device, you must input the Primevideo.com/mytv code on the Prime Video website, primevideo.com/mytv. To access Prime Video content, you need to enter this code, which is unique to your device.

Make sure you typed the activation code accurately and that it is the right one for your particular device if it doesn’t work. Try rebooting your device if you’re still experiencing problems, or ask Amazon customer service for advice.

On your device, a notice asking you to activate the channel should appear when you first use the Prime Video app. You can enter the required code on the Primevideo.com/mytv website by viewing this message. Try accessing some stuff on the Prime Video app if you can’t see the message; the code should then show up.